Ever had a question you just wanted to be answered so you can make a choice if using a carwash is for you… we have tried to help by providing you with some FAQs below.

What damages your car’s surface more than any other method?

Independent University studies carried out in Texas and Munich concluded that the most damaging method of vehicle washing is by hand using a bucket and sponge (the "traditional" way). The reason being, surface dirt from vehicles become lodged in poor quality material not fit for purpose (i.e. sponge) and the action of hand washing, rubbing the dirt particles on the surface of the vehicle causes microscopic scratches which over time 'dulls' the paint surface reducing the gloss & shine.

Will washing with Brush Technology like SofTecs be safe for my car?

Our SofTecs material is made from a revolutionary material which is not only the safest way to wash a vehicle, but it will actually enhance the gloss and shine, due to its soft fibre characteristics and spinning-buffing motion. SofTecs material is made from a soft chamois like, non-porous material which will not retain any type of harmful dirt particles, therefore allowing for a totally safe wash..

Often copied, never duplicated!

Is recycled carwash water in an Automatic carwash safe?

Yes — absolutely. Recycled water in our Ecoluxe carwashes goes through a multi-step filtration and treatment process to ensure it's clean to safely wash vehicles providing a premium clean. The result after we treat our water is clean, non-potable water that’s perfect for car washing.

What water is used in the Manual Self-Serve Bays?

All of the water supplied though our Ecoluxe Auto-Shine Manual Self-Serve Bays is potable softened water straight from the tap and put through our water softening systems.

How does your EasyCarWash APP work?

The EasyCarWash app can be easily downloaded for free from the Google Play Store and Apple App Store. After registering with your number plate, you can buy washes at any of our carwash sites. The attached camera scans your number plate, you choose your pre-booked wash and start the wash on the app. In a few steps you will have a sparkling clean and shiny vehicle.

What happens if the number plate cannot be read?

If your number plate number is not read, you have the option of starting the wash manually within the app on the start page of the respective operator. To do this, click on "My wash won't start" and follow the instructions on your phone.

Can I cancel my subscription at anytime?

Yes, you can cancel your subscription at any time. If you cancel the subscription within the term, you may of course still use the subscription until the end of the booked month.